Privacy Policy

Prospectum Studio ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

This policy applies to all information collected through our website, contact forms, client communications, and any services we provide. By using our website or engaging our services, you consent to the practices described in this policy.

We collect information you voluntarily provide when you fill out our contact or quote request forms. This includes: your full name, business name, email address, phone number, and details about your project or business goals.

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, operating system, pages visited, time and date of visit, and referring URLs. This data is collected through standard web server logs and analytics tools.

We do not collect sensitive personal data such as payment card information directly — all payments are processed by secure third-party payment processors who have their own privacy and security policies.

We use the information you provide to: respond to your inquiry or quote request, communicate about your project, deliver our services, send project updates and invoices, and improve the quality of our offerings.

We may use aggregated, non-personally identifiable analytics data to understand how visitors use our website and to improve our content and user experience.

We will never use your information to send unsolicited promotional emails or share it with third parties for advertising purposes.

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal basis for collecting and using personal information is as follows: performance of a contract (when processing is necessary to deliver services you requested), legitimate interests (for improving our website and services), and consent (for any marketing communications, which you may withdraw at any time).

We do not sell, rent, trade, or otherwise transfer your personal information to third parties for their own marketing purposes.

We may share information with trusted service providers who assist us in operating our business, such as: website hosting providers, payment processors, email communication platforms, and project management tools. These parties are contractually obligated to keep your information confidential and use it only to provide services on our behalf.

We may disclose your information when required to do so by law, in response to legal processes, or to protect the rights, property, or safety of Prospectum Studio, our clients, or others.

Our website may use essential cookies to ensure basic site functionality and a smooth user experience. Essential cookies do not track you across other websites and are required for the site to work properly.

We may use analytics tools (such as Google Analytics) to collect anonymized data about how visitors use our site. This helps us understand traffic patterns and improve our content. Analytics data is aggregated and does not identify you personally.

You can control cookie preferences through your browser settings. Note that disabling cookies may affect certain features of our website. We do not use tracking cookies for advertising or retargeting purposes.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, deliver our services, and comply with legal and financial obligations (typically up to 7 years for billing and tax records).

If you are not an active client or prospect, we will delete your personal information upon written request, subject to any legal retention obligations.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or disclosure. These include secure connections (HTTPS), access controls, and use of reputable third-party platforms.

While we take data security seriously, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use caution when submitting personal information online.

Depending on your location, you may have the following rights regarding your personal data:

— Right to Access: Request a copy of the personal information we hold about you. — Right to Correction: Request that we correct any inaccurate or incomplete information. — Right to Deletion: Request that we delete your personal information, subject to legal obligations. — Right to Restriction: Request that we limit how we use your data. — Right to Portability: Request your data in a structured, commonly used format. — Right to Object: Object to certain types of processing, such as direct marketing. — Right to Withdraw Consent: If processing is based on consent, withdraw it at any time without affecting prior processing.

To exercise any of these rights, please contact us through our website. We will respond within 30 days.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will promptly delete it.

Our website may contain links to third-party websites. These links are provided for your convenience and do not signify our endorsement of those sites. We have no control over the content or privacy practices of third-party websites and are not responsible for their policies. We encourage you to review the privacy policy of any site you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will revise the "Last updated" date at the top of this page. For significant changes, we will notify active clients via email.

We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please reach out to us through the contact form on our website. We are committed to addressing your concerns promptly and transparently.